Tender Details

Country: Netherlands
Summary: Service Management Tool
NLT Ref No: 116670955
Deadline: 30 Apr 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 1200000
Notice Type: Tender
Document Ref. No.: 187914-2025
Purchaser's Detail:
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Description:
The objectives of this tender are: - Selecting and contracting one contractor for a Service Management Tool (SMT), in keeping with the objectives of Hogeschool Leiden; - Recording clear agreements with the contracted supplier for the duration of the agreement. TheTender focuses on an SMT that supports both IT and facility management processes and thereby facilitates the following core processes of Hogeschool Leiden: - Reporting management (incl. Self Service Portal) - Change Management - Problem Management - Incident Management - Configuration Management- Knowledge Management - Visitor registration - Reservations management (incl. Reservations of general spaces) Hogeschool Leiden strives for a modern and user -friendly SMT that optimally supports IT and facility processes. Through an integrated approach we facilitate an effective oneTransparent and proactive services for students, fellow cherry and external parties. The application must contribute to continuous improvement, better cooperation and data-driven decision-making, so that we create a dynamic and future-proof education and working environment.

Doc Title: ServiceManagement Tool

Contract Type: services
Documents:

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Service Management Tool - Netherlands Tender

The LEIDEN UNIVERSITY OF APPLIED SCIENCES, a Government sector organization in Netherlands, has announced a new tender for Service Management Tool. This tender is published on NetherlandsTenders under NLT Ref No: 116670955 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-04-30.

The estimated tender value is EUR 1200000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.